Skip to main content

Step 2: What to include in your CAR application Step 2: What to include in your CAR application

If you are planning to carry out any work or activity that will affect the normal operation of a road, footpath or berm, you must submit a Corridor Access Request (CAR) before you start. CARs ensure that all work is done safely and in compliance with national regulations.

Answer each of the questions in this planner to receive a custom, downloadable list with the steps and documents you will need to successfully submit your CAR.

Question of

Is the Corridor Access Request for you, or on behalf of someone else?

The CAR is for you, if you are the owner or 'Principal' for the asset. For example, you would be considered the Principal if you are a homeowner applying to put a skip bin on the berm or you are a Utility (e.g. Watercare or Vector).

The CAR is for someone else if you are a Traffic Management Company applying on behalf of a client.

Is the applicant the bill payer?

The bill payer is the person who will be invoiced by AT for the CAR. If this is someone other than the applicant (the person submitting the CAR), they will need to fill out an E2 form to show they agree to be the bill payer.

Is the nominated bill payer registered as an AT customer?

If so, you will need to provide their AT customer number when submitting the CAR.

Is the only reason for your CAR application to place a skip bin or container in the road corridor?

Is the work on behalf of a utility?

Utility companies deliver power, water, gas and telecommunications (e.g. Watercare, Vector, etc.).

Choose "No" if you are are you installing a utility service, which will be handed over to a utility owner at a later date.

Will the work involve excavation?

Excavation includes any activity that alters the surface of the road, footpath, or berm.

Will the work be carried out between 10pm and 7am, Monday to Sunday?

Will any businesses, schools, or residents be negatively impacted by the work?

Choose 'Yes' if the work will block residential or business parking and driveways, or restrict access to schools during pick-up and drop-off times (7am to 9am & 2pm to 4pm).

Will the work disrupt bus services?

For example, a bus stop needs to be moved or closed, work will take place in a bus lane during operational hours, or a bus route will be detoured.

You can check bus routes near your worksite by using AT's Journey Planner (opens in a new tab).

Will the work disrupt a key destination?

For example, delaying vehicles or pedestrians around transport hubs, airport routes or event venues.

We recommend that you avoid scheduling works that coincide with events where possible. Visit eventfinda (opens in a new tab) to discover current and planned events near your worksite.

Is the planned worksite in the road and within 100m of an intersection with traffic lights?

Is this work on a high volume road?

High volume roads carry an average of more than 10,000 vehicles per day. This is known as Annual Average Daily Traffic (AADT).

Use the Mobile Road website (opens in a new tab) to find out how many vehicles a road carries per day (registration required).

Does the work require closure of traffic lanes through peak hours and over more than one day?

Peak hours are Monday to Friday from 7am to 9am and 4pm to 6pm. However, certain roads may have specialised bus, transit or cycle lanes that could have different peak hours. Please check onsite. We advise against scheduling works during peak hours where possible.

Does the work require full road closure (all lanes to be closed in both directions)?

For example, closing all lanes in all directions to general traffic as part of a Traffic Management Plan (TMP).

Will your work clash with other planned work including nearby worksites?

Adjacent and overlapping worksites can introduce unnecessary delays for pedestrians, cyclists and other road users. You will need to consider these impacts when submitting your CAR.

You can find out about other planned work in the area on myWorksites (opens in a new tab).

Are there any other significant works in the area?

Significant works are those likely to cause delays or congestion for road users, that may be compounded by the impacts caused by your worksite. To find out if surrounding work is "significant", you need to check the details of adjacent or overlapping sites to understand their scope, scale, and duration.

You can find out about other planned work in the area on myWorksites (registration required)(opens in a new tab).

Does this work involve the construction of a vehicle crossing?

A vehicle crossing is the area of driveway between the public road and the private property boundary, usually replacing some of the public footpath.

Will Auckland Council require engineering approval for the design and construction of assets as part of the work?

Auckland Council requires engineering approval for the following:

  • Installation of public stormwater and wastewater draingage
  • Public water supply
  • Roads
  • Shared driveways
  • Common accessways
  • Public parks

Visit the Auckland Council website (opens in a new tab) to find out more about engineering approval.

Does this work require enforceable changes to traffic and parking controls?

You should click "Yes" if you need to be able to enforce traffic or parking controls as part of your work. For example if you need to enforce a loading zone on the frontage.

Traffic and parking controls could include removal of yellow lines, converting a road into a one-way road for the duration of construction, or temporary removal of parking spaces.

Here’s what you need to submit your CAR application

Once you have completed the documents, follow the instructions to submit your application and get in touch if you have any questions

  1. Question 1: Is the Corridor Access Request for you, or on behalf of someone else?

    Your answer: Yes

    No action is required at this step. 

  2. Question 1: Is the Corridor Access Request for you or on behalf of someone else?

    Your answer: No

    No action is required at this step.

  3. Question 2: Is the applicant the bill payer?

    Your answer: Yes

    Since the applicant is also the bill payer, no further action is required for this step.

  4. Question 2: Is the applicant the bill payer?

    Your answer: No

    Action: The bill payer needs to fill out an E2 form to show           they agree to pay for the CAR.

    E2 form - assignment of bill payer obligationsPDF 45KB

  5. Question 3: Is the nominated bill payer registered as an AT customer?

    Your answer: Yes

    Great! Please provide their customer number when submitting the CAR.

  6. Question 3: Is the nominated bill payer registered as an AT customer?

    Your answer: No

    Action: The bill payer needs to register as an AT Customer

    The bill payer needs to complete a Customer Application Form and an AT Terms of Business Form. These must be included with the CAR.

    Customer Accounting Application formPDF 45KB
    AT Terms of Business formPDF 520KB

  7. Question 4: Is the only reason for your CAR application to place a skip bin or container in the road corridor?

    Your answer: Yes

    Action: Prepare a site plan

    A site plan is a diagram that shows the extent of your site and specifically where on the site you intend to place the skip bin or container. It can be a simple hand-draw diagram, or a photo, annotated with the address and a description of the site (e.g. in the footpath from outside 124 Smith Street to outside 148 Smith Street). It must be clear, easy to read, and show any trees, street furniture or other above ground structures likely to be affected by the placement of your skip bin or container.

    Examples:

    Example of a mapped site plan PDF 62KB
    Example of a hand-drawn site plan PDF 56KB

  8. Question 4: Is the only reason for your CAR application to place a skip bin or container in the road corridor?

    Your answer: No

    Action: Prepare a Traffic Management Plan (TMP)

    A Traffic Management Plan (TMP) (opens in a new tab) is a site-specific plan that covers the design, implementation, maintenance and removal of temporary traffic management (TTM) measures while the work or activity is carried out in the road corridor (road, footpath or berm). The plan details how road users (including cyclists and pedestrians) will be directed around a work site to minimise inconvenience while providing safe conditions for both the road user and those carrying out the activity.

    TMPs must be designed, set up and monitored by personnel qualified under NZ Transport Agency (NZTA) requirements. They must also comply with the Code of Practice for Temporary Traffic Management (CoPTTM) (opens in a new tab).

    If you are an infrequent or one-off CAR applicant, you may find it helpful to engage a traffic management company (opens in a new tab)* to apply for a CAR on your behalf.

    * Auckland Transport does not endorse any particular traffic management company.

  9. Question 5: Is the work on behalf of a utility?

    Your answer: Yes

    Since your work is on behalf of a utility, the work falls under existing agreements. There is no further action required at this step.

  10. Question 5: Is the work on behalf of a utility?

    Your answer: No

    No further action required at this step.

  11. Question 6: Will the work involve excavation?

    Your answer: Yes 

    Action: Understand your responsibilities under the new Activities in the Road Corridor Bylaw.

    Under the new Activities in the Road Corridor Bylaw 2022, by submitting your CAR, you will be responsible for risks to public safety as well as any road corridor (berm, pavement, road) damage associated with your work . This includes responsibility for determining the location of any utilities (e.g. powerlines, watermains, gas mains, etc.) that might be affected by the works, obtaining relevant approvals for the work, and providing Auckland Transport with details on the outcome of all relevant approvals processes.

    You can find out more about your responsibilities under the bylaw.

  12. Question 6: Will the work involve excavation?

    Your answer: No

    No further action required at this step

  13. Question: Will the work involve excavation?

    Your answer: This question was skipped

    No further action required at this step

  14. Question 7: Will the work be carried out between 10pm and 7am, Monday to Sunday?

    Your answer: Yes

    Action: Submit a noise management plan to Auckland Council

    If your work needs to happen between 10pm and 7am, you will need a noise management plan.

    The noise management plan should include:

    • Location of work.
    • Date & times.
    • Reason for work.
    • Equipment/plant required with max operational decibel ratings.

    Submit your noise management plan to the Auckland Council by emailing environmentalnoise@aklc.govt.nz (opens a new email) and include evidence of this submission (e.g. an email attachment) as part of your CAR application.

    Email Auckland Council(opens a new email)

  15. Question 7: Will the work be carried out between 10pm to 7am, Monday to Sunday?

    Your answer: No

    No further action required at this step

  16. Question 8: Will any businesses, schools, or residents be negatively impacted by the work?

    Your answer: Yes

    Action: Notify the affected parties

    You will need to let the affected parties know what your plans are, and show AT that you have done this. The more your work is likely affect a school, resident or business, the more detailed and formal your communication needs to be.

    If the negative impact is brief or partial, including a PDF of the leaflet for letterbox drop with your CAR request is satisfactory. If the negative impact is total, or blocks resident or business access for a prolonged period of time, you need to provide a signed letter from the affected parties. This should include how health and safety will be addressed (e.g. ambulance access).

  17. Question 8: Will any businesses, schools, or residents be negatively impacted by the work?

    Your answer: No

    No further action required at this step

  18. Question 9: Will the work disrupt bus services?

    Your answer: Yes

    Action: Email the Endorsing Road Works form to the AT Service Disruptions team to request written approval.

    Since your work will disrupt bus services, you need to get written approval from the AT Service Disruptions team and include this with your CAR. To request approval, complete the Endorsing Road Works form and email it to service.disruptions@at.govt.nz (opens a new email)

    Note: The Service Disruptions team may take up to 10 days to process your request, so please make sure you allow for this when emailing through your Endorsing Road Works form.

    Endorsing Road Works form DOCM 115KB

    Urgent requests:

    If your works are urgent, you must indicate this in the subject line of your email and provide a reason for the urgency in the email (e.g. burst watermains or gas leaks).

    Making changes to a request that has already been endorsed:

    If you need to make changes to your request after it has been endorsed by Service Disruptions (e.g. changing the date or duration), you must complete an Endorsing Road Works Change Request form and email this to service.disruptions@at.govt.nz (opens a new email) for approval. Once your change is approved, please upload the new approval to myWorksites.

    Endorsing Road Works Change Request form DOCX 107KB

    Notification email before starting works:

    Once your CAR has been approved, you will need to email service.disruptions@at.govt.nz (opens a new email) 5 working days prior to starting works so they have time to inform bus operators, arrange customer communications and implement signage, etc. If there is a good reason you cannot meet this 5-day notification criteria, you must provide a reason for this in your notification email. If your work does not meet the criteria for bypassing the 5 working day notice period, you will need to wait a full 5 working days before beginning work.

  19. Question 9: Will the work disrupt bus services?

    Your answer: No

    No further action required at this step

  20. Question 10: Will the work disrupt a key destination?

    Your answer: Yes

    Action: Ensure your Traffic Management Plan considers the impacts of your work.

    Because your work may impact the operations of a key destination, it's important that your Traffic Management Plan (TMP) shows us how you will manage the impact, and outlines the steps you will take to keep people safe. This could involve showing how you will plan around any relevant key destinations or events. Where possible we recommend scheduling your works to avoid coinciding with major events (e.g. game days near Eden Park) or the peak times of nearby key destinations (e.g. weekends near the zoo).

    Once the CAR team receives your application, they may forward it to Auckland Transport Operations Centre (ATOC). ATOC will review your Traffic Management Plan and then upload a report with any feedback they have for you in myWorksites (opens in a new tab). This report will let you know if you need a Traffic Impact Assessment (TIA). A TIA will identify the traffic impact and recommend a strategy for minimising disruptions for road users.

    If you already have a Traffic Impact Assessment, please include a copy, including related written approvals,  with your CAR.

  21. Question 10: Will the work disrupt a key destination?

    Your answer: No

    No further action is required at this step.

  22. Question 11: Is the planned worksite in the road and within 100m of an intersection with traffic lights?

    Your answer: Yes

    No further action is required at this step, but you will need to review any ATOC feedback once you receive it.

    Once the CAR team receives your application, they will forward it to Auckland Transport Operations Centre (ATOC). ATOC will review your Traffic Management Plan and then upload a report with any feedback they have for you in myWorksites (opens in a new tab).

    Once you receive ATOC's Review Report, you need to:

    • Download it.
    • Add your response any feedback from ATOC.
    • Update the TMP accordingly.
    • Upload the updated Review Report and TMP in myWorksites (opens in a new tab).
    • Notify ATOC via email so they can check the revisions.

    Once your CAR is approved, the Site Traffic Management Specialist (STMS) will need to contact the ATOC SCATS (Sydney Coordinated Adaptive Traffic System) team no less than 48 hours prior to the commencement of activities on (09) 927 7957 to confirm dates and times.

  23. Question 11: Is the planned worksite in the road and within 100m of an intersection with traffic lights?

    Your answer: No

    No further action required at this step

  24. Question 12: Is this work on a high volume road?

    Your answer: Yes

    Action: Ensure your Traffic Management Plan considers the impacts of your work.

    Since your work is on a high volume road, it's important that your Traffic Management Plan (TMP) shows us the steps you will take to manage the impact of your worksite on road users.

    Action: Find out whether you need a Traffic Impact Assessment.

    It sounds like your work might have a significant impact on road operations, so you might need a Traffic Impact Assessment (TIA). A TIA will identify the traffic impacts of your work, and will recommend a strategy for minimising the impact on road users.

    Once the CAR team receives your application, they may forward it to Auckland Transport Operations Centre (ATOC). ATOC will review your Traffic Management Plan and then upload a report with any feedback they have for you in myWorksites . This report will let you know if you need a TIA.

    If your works are large, complex, or likely to be impactful on a range of stakeholders, we strongly recommend contacting the Works Coordination Team before submitting your CAR. The Works Coordination team are experts at pulling together diverse stakeholders on complex projects and will be able to help you determine whether you will need a TIA

    Email Works Coordination Team(opens new email)

    If you do need a TIA, this will need to be prepared by a qualified traffic engineer and submitted to the CAR team at least 3 months before you intend to start work. An AT traffic engineer will review the TIA and provide feedback.

    If you already have a Traffic Impact Assessment, please include a copy, including related written approvals,  with your CAR.

  25. Question 12: Is this work on a high volume road?

    Your answer: No

    No further action required at this step

  26. Question 13: Does the work require closure of traffic lanes through peak hours or over more than one day?

    Your answer: Yes

    No further action is required at this step, but you will need to review any ATOC feedback once you receive it.

    Once the CAR team receives your application, they will forward it to Auckland Transport Operations Centre (ATOC). ATOC will review your Traffic Management Plan and then upload a report with any feedback they have for you in myWorksites.

    Once you receive ATOC's Review Report, you need to:

    • Download it.
    • Add your response any feedback from ATOC.
    • Update the TMP accordingly.
    • Upload the updated Review Report and TMP in myWorksites.
    • Notify ATOC via email so they can check the revisions.

    Once your CAR is approved, the Site Traffic Management Specialist (STMS) will need to contact the ATOC SCATS (Sydney Coordinated Adaptive Traffic System) team no less that 48 hours prior to the commencement of activities on (09) 927 7957 to confirm dates and times.             

  27. Question 13: Does the work require closure of traffic lanes through peak hours and/or over more than one day?

    Your answer: No

    No further action required at this step

  28. Question 14: Does the work require a full road closure?

    Your answer: Yes

    Action: Complete a Road Closure Advertising form to publicly advertise the road closure.

    All road closures must be publicly advertised. AT coordinates the publishing of these adverts to ensure consistency.

    You need to fill out the Road Closure Advertising form upload it with your CAR and email a copy to roadnotice@at.govt.nz (opens in a new tab).

    Please allow up to 15 working days for a road closure approval. This is due to advertising deadlines and TMP approval.

    Resources you will need

    Road Closure Advertising form XLSX 542KB
    Email road notice(opens in a new tab)

  29. Question 14: Is this work on a high volume road?

    Your answer: No

    No further action required at this step

  30. Question 15: Will your work clash with other planned work including nearby worksites?

    Your answer: Yes

    Action: Get written confirmation from clashing worksites

    If your planned works clash with any other worksites, you will need written confirmation from those worksites to show that both sites can operate without causing significant traffic delays or safety risks.

    Note: If you sort out how to manage any worksite clashes beforehand, and submit the confirmation documentation with your CAR, you significantly reduce the risk of your application being declined.

    For further information, or if you need advice for your future project, email the Works Coordination team.

    You should email our Works Coordination team for advice on whether a Traffic Impact Assessment (TIA) is required.

    If you already have a Traffic Impact Assessment, include a copy, including related written approvals, with your application.

    How to find clashing worksites(opens in a new tab) Email Works Coordination Team(opens new email)

  31. Question 15: Will your work clash with other planned work including nearby worksites?

    Your answer: No

    No further action required at this step

  32. Question 16: Are there any other significant works in the area?

    Your answer: Yes

    Action: Ensure your Traffic Management Plan considers the impacts of your work.

    Since your work may negatively impact other significant works in the area, it's important that your Traffic Management Plan (TMP) shows us that you will manage these impacts, and outlines the steps you will take to keep the people who may be impacted by your worksite safe. You will need to include written confirmation from clashing worksites that both sites can operate without causing unacceptable traffic delays or reduced safety.

    Action: Assess if you need to contact the Works Coordination Team.

    If your works are large, complex, or likely to be impactful on a range of stakeholders, we strongly recommend contacting the Works Coordination team before submitting your CAR. The Works Coordination team are experts at pulling together diverse stakeholders on complex projects and will be able to help you determine whether you will need a Traffic Impact Assessment (TIA).

    Email Works Coordination team(opens new email)

    Once the CAR team receives your application, they may forward it to Auckland Transport Operations Centre (ATOC). ATOC will review your Traffic Management Plan and then upload a report with any feedback they have for you in myWorksites. This report will let you know if you need a TIA.

    If you do need a TIA, this will need to be prepared by a qualified traffic engineer and submitted to the CAR team at least 3 months before you intend to start work. An AT traffic engineer will review the TIA and provide feedback.

    If you already have a Traffic Impact Assessment, please include a copy, including related written approvals, with your CAR.

  33. Question 16: Is there any other significant works in the area?

    Your answer: No

    No further action required at this step

  34. Question 17: Does this work involve the construction of a vehicle crossing?

    Your answer: Yes

    Action: Apply for a Vehicle Crossing Permit.

    If you are building a new vehicle crossing, or altering an existing one (repairing, replacing, widening or relocating), you will need a Vehicle Crossing Permit. You can get a Vehicle Crossing Permit by completing a Vehicle Crossing Application form.

    All vehicle crossings must be built in compliance with AT and Auckland Council construction standards.

    Note: If the application does not cover any other work aside from the vehicle crossing (e.g. service connection), no CAR approval fee applies.

    Vehicle Crossing Application form PDF 872KB
    More about vehicle crossings(opens in a new tab)

  35. Question 17: Does this work involve the construction of a vehicle crossing?

    Your answer: No

    No further action required at this step

  36. Question 19: Will Auckland Council require engineering approval for the design and construction of assets as part of the work?

    Your answer: Yes

    Action: Obtain the relevant engineering approvals.

    You must provide evidence demonstrating that an engineer has approved the design of the assets as part of your CAR application (e.g. a copy of any approved stormwater, water, or wastewater plans).

  37. Question 19: Does the work need consents/approvals from Auckland Council or Watercare?

    Your answer: No

    No further action required at this step

  38. Question 20: Does this work require enforcable changes to traffic and parking controls?

    Your answer: Yes

    Action: Obtain a traffic or parking resolution.

    If the work requires the road environment to be temporarily changed, and you need the changes to be enforceable, you will need a resolution. A resolution allows your temporary changes to be enforced by AT.

    Changes covered by a resolution can include the removal or installation of road marks (e.g. broken yellow lines or no stopping lines), the installation of a construction loading zone or changes to parking restrictions (e.g. "no parking" signage).

    Please note, obtaining a traffic or parking resolution can take up to 23 working days.

    About traffic and parking controls(opens in a new tab) Email TCC Secretary(opens new email)

  39. Question 20: Does this work require changes to traffic and parking controls?

    Your answer: No

    No further action required at this step